Ci444 Privacy Policy
— Your data is our responsibility

Introduction

Ci444 is a trusted online gaming platform that puts user privacy first. This Privacy Policy ("Policy") applies to the ci444 website, mobile app, and all associated services.

This privacy policy details what data we collect, why we collect it, how long we retain it, and what steps we take to keep it secure. By using ci444, you agree to this privacy policy.

We comply with international data protection laws, particularly GDPR (General Data Protection Regulation), as well as applicable laws in Bangladesh. If you have any questions about ci444's privacy policy, please contact our support team.

What Information We Collect

We collect various types of information when you create an account and use our services on ci444. The data collected under this privacy policy is detailed below:

Personally Identifiable Information

• Full name (Bengali or English both accepted)
• Date of Birth (for age verification)
• National ID number or passport number
• Current address and district
• Email Address
• Mobile Number

Financial Information

• BKash, Nagad, or Rocket account number
• Transaction history (deposits & withdrawals)
• Payment Method Details

Technical Information

• IP Address & Device Identifiers
• Browser type and operating system
• Login time & location
• On-site browsing behavior & session data
• Data Collected via Cookies and Tracking Technologies

Why We Collect Your Data

Under ci444's privacy policy, we collect data only for specific and legitimate purposes. We do not collect information beyond what is necessary.

• Account Management: For registration, login, and profile updates.
• Identity Verification (KYC): To prevent fraud and ensure legal compliance.
• Transaction processing: To process deposits and withdrawals securely.
• Customer Service: To resolve your issues quickly.
• Fraud Prevention: To detect suspicious activity.
• Legal Obligations: To meet licensing authority requirements.
• Service Improvement: To enhance your experience on the platform.
• Promotional Communications: To send you offers and bonus notifications with your consent.

How We Use Your Data

All information collected is used in accordance with ci444's privacy policy and on a strictly defined basis. Our core data principle is minimization — we use only what is necessary.

Data Usage Rate

Ci444 does not sell your personal data to any third party. All data processing is carried out on secure servers and managed by our trained team.

Data Sharing Policy

Under ci444's privacy policy, we are fully transparent about the circumstances in which your data may be shared.

When information may be shared

• Payment Processor: To process transactions via bKash, Nagad, or Rocket.
• KYC Verification Provider: Regulated service provider for identity verification.
• Legal Authorities: Upon a valid court order or lawful request from a regulatory authority.
• Licensing Authority: To comply with the terms of our gaming license.
• Anti-Fraud System: For fraud detection services.

When sharing data with third parties, ci444 ensures they uphold the same privacy standards we do and have adequate data protection measures in place.

Data Security

Ci444 uses industry-leading technology and practices to protect your information. Data security is a core pillar of our privacy policy.

That said, no one can guarantee 100% security over the internet. Please do your part — keep your password private, avoid public Wi-Fi, and contact support immediately if you notice any suspicious activity on your account.

Cookie Policy

Ci444 uses cookies on its website and app to enhance the user experience. As part of this privacy policy, we provide you with full details on how cookies are used.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent some ci444 features from working properly.

Data Retention Period

Under ci444's privacy policy, we do not retain data longer than necessary. Retention periods are determined by the type and purpose of the data.

• Account Information: For the duration of the active account and 5 years after closure.
• Transaction records: Up to 7 years for legal compliance purposes.
• KYC Documents: 5 years after verification.
• Cookie & Session Data: At the end of a session or up to 1 year maximum.
• Customer Service Records: 2 years after the issue is resolved.

Your Rights

Ci444's privacy policy gives you full control over your data. You have the following rights:

To exercise any of these rights, please contact our support team. We typically respond to requests within 30 days.

Protection of Minors

Ci444 strictly enforces an 18+ policy. In line with our privacy policy, we do not knowingly collect or store data from minors.

• Age verification is mandatory at the time of registration.
• KYC documents are requested in cases of suspected activity.
• If a minor is identified, the account is immediately closed and their data is deleted.
• Parents or guardians may contact us regarding a minor's account.

Policy Updates

Ci444 may update this privacy policy as needed. If changes are made, we will notify you in the following ways:

• By updating the "Last Updated" date on the website.
• By sending a notification to your registered email address for significant changes.
• Via pop-up notice at the time of login.

Continuing to use ci444 after any changes are made constitutes your acceptance of the updated Privacy Policy. We encourage you to check this page regularly.

Contact

For any questions or concerns about our Privacy Policy, feel free to reach out. ci444's Data Protection Team is available around the clock to assist you.